by @intercom
Official remote MCP server from Intercom that follows the authenticated remote MCP specification, enabling AI tools and applications to connect with Intercom data and services in a secure, standardized way. Hosted at https://mcp.intercom.com/mcp with OAuth authentication (recommended) or Bearer Token support. Provides 6 tools for interacting with Intercom API: universal search and fetch tools for finding conversations and contacts using query DSL, plus direct API tools for searching and retrieving conversations and contacts. Supports complex field-based queries with operators (eq, neq, gt, lt, contains), built-in pagination (up to 150 items per page), and free-text search. Requires OAuth scopes for reading conversations and listing users/companies. Uses mcp-remote npm package for connection. Returns detailed resource information including metadata, conversation parts, custom attributes, and direct links to Intercom app. Supports MCP Inspector for testing. Currently only available for US hosted workspaces. Maintains live connection for updates and provides standardized interface for consistent AI tool interaction.
This server provides the following tools for AI assistants:
Universal search tool for finding conversations and contacts using query DSL (must specify object_type:conversations or object_type:contacts)
Retrieve complete detailed information for specific resources using IDs from search results
Search conversations by IDs with advanced filtering (source type, author, state, team/admin assignee, timing stats)
Retrieve single conversation by ID with complete details including all parts and metadata
Search contacts by IDs, name, email, phone, custom attributes, or email domain
Get complete contact information including custom attributes, location, and activity timestamps